Follow, your VoIP services are shitty and quality control is lacking. 20 minutes of nothing to the time apart with the person I want to see and hear from. It would have been easier to sneak a laptop in the jail and run a WebRTC video feed than pay for your crappy service.

TL;DR my girlfriend's locked up (false charges but detained nevertheless) and I have to schedule visits with her online just to see and visit with her.

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yep yep